Das erwartet Sie in Ihrer neuen Rolle:

Lead and coordinate the daily activities of the service team to ensure high-quality technical support and excellent customer service
Liaise with customers, Sales, Logistics and technical support teams to plan, coordinate and monitor service interventions and preventive maintenance activities
Promote and develop the sales of spare parts, drilling tools and service solutions, including the preparation of quotations and follow-up of customer enquiries
Act as the primary point of contact for after-sales support, ensuring customer satisfaction through the effective resolution of technical issues and complaints
Monitor service and parts performance, support inventory planning and ensure all activities are carried out in accordance with BAUER service standards and safety procedures

Damit überzeugen Sie uns:

Bachelor's degree or Engineering degree in Mechanical, Electrical, Industrial Engineering or an equivalent technical qualification
Professional experience in after-sales service, spare parts sales, technical support or a similar position, ideally within the construction equipment or industrial machinery sector
Strong technical understanding of mechanical, hydraulic and electrical systems and the ability to provide effective technical support to customers and service teams
Strong leadership, communication and organizational skills, combined with a customer-oriented and commercially driven approach
Ability to communicate fluently in Arabic, French and English, both oral and written

Alexander Huber, +49(8252)97-1636

Jetzt bewerben